Tuesday, July 10, 2007

Change in Verizon Binary Message Flow

(Updated: July 18, 2007)

Verizon is implementing a new billing mechanism to improve success billing ratios (SBR) for Surepay customers. Surepay is Verizon's prepaid brand.

The change involves 2 elements:

1. Change in message flow. Premium billing of the subscriber should no longer happen on the WAP Push message, but through a separate 'thank you' SMS message, as is the case with the other carriers. The 'thank you' message should only be sent after the WAP Push message was successfully delivered. the customer has received a handset delivery receipt, indicating that the content was successfully delivered to the subscriber.

2. Change in billing API.

Quios customers need not worry about the change in the billing API. This change will be handled by Quios without any customer impact. However, Quios customers will need to make the proper message flow changes. The deadline for implementing these changes is August 10, 2007. Certification requests entered after July 16, 2007 will also need to adhere to the new message flow. Please contact your account representative in case of questions.

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