Quios has learned that several law suits have been initiated against wireless carriers regarding deactivated numbers. The complaints in these suits have to do with recipients allegedly being billed for services and content based upon authorizations received by the PREVIOUS owner of that phone number.
As detailed in a previous post (Mo. June 19, 2006) deactivated numbers are typically recycled by carriers after 3 months. Carriers provide us with lists of deactivated numbers. We provide those lists to our customers through an ftp site. Please contact us for details.
It is extremely important for all content providers to diligently take the proper actions after receiving the new disconnect list. Failure to do so may lead to consumer complaints, shut down of the short code by the carrier, or even legal action.
Thursday, April 12, 2007
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